PLDT and Smart Communications Partner with Amdocs to Modernize Cloud Infrastructure

PLDT, a leading telecommunications operator in the Philippines, and its mobile unit Smart Communications, have entered into a collaboration with Amdocs, a provider of software and services for communications and media companies. The partnership aims to accelerate the cloud modernization efforts of PLDT and Smart on the Amazon Web Services (AWS) platform.

The main objective of this collaboration is to improve the business agility of PLDT and Smart, enabling them to respond more quickly to market dynamics, drive innovation, and provide an enhanced connected customer experience. Amdocs will be responsible for migrating select business-critical systems and applications of PLDT and Smart to AWS.

As part of this collaboration, Amdocs will provide cloud strategy, planning consultancy, and cloud security and operations services. They will leverage their AI-driven cloud operations platform, hosted on AWS, to optimize and scale infrastructure performance as required. This comprehensive approach to cloud adoption and management aims to increase operational resilience and facilitate business continuity for PLDT and Smart.

In addition to benefiting from the agility, automation, and performance of the AWS cloud, the collaboration with Amdocs enables PLDT and Smart to leverage AWS’s cloud services to build applications and manage their infrastructure. This allows them to focus their IT resources on developing applications that differentiate their business and enhance customer experiences.

The Chief Technology Officer of PLDT and Smart, Joseph Ian G. Gendrano, expressed his excitement about the collaboration, stating that it aims to enable them to digitally connect and empower Filipinos. Emmanuel C. Lorenzana, Chief Transformation and Customer Officer at PLDT, highlighted the importance of cloud migration in the overall transformation agenda of PLDT, as it provides agility and speed for innovations and helps deliver the best products and services to customers.

By partnering with Amdocs and leveraging AWS, PLDT and Smart are taking a significant step towards modernizing their cloud infrastructure and driving their digital transformation journey.